CIO Retail Summit Resource Center
Case Studies
There is a common belief that businesses are better off if they turn over all of their non-core competency work to third parties. However, an alarming number of failed attempts at a 'one size fits all' approach have shaken corporate faith in the traditional outsourcing model.
adidas Goes for the Gold in Customer Service - adidas-Salomon AG, based in Herzogenaurach, Germany, is a global leader in the sporting goods industry, delivering high performance footwear, apparel and accessories to virtually every country in the world. To keep pace with rapid growth, the company's North American corporate unit, adidas America, hired UPS Supply Chain Solutions to help streamline and enhance its U.S. distribution operations.
Storage System Targets Solution Providers: As more and more business assets are tied to data, resellers are looking for ways to serve their customers' growing storage needs, while earning higher margins. For many businesses, data is their most important business asset, and it is the asset least likely to be adequately protected. They have insurance on their building, furniture, office equipment, etc., but are they safeguarding their businesses?
TESCO, the world's third largest grocery retailer, used CPT to reduce its IT costs ahead of the Christmas peak by reducing its mainframe processing utilization and achieving ongoing cost savings through implementation of a sustainable performance management standard.
A private hosted cloud BI solution helped AutoZone identify unproductive inventory, improve the returns process, and streamline its internal supply chain.
This edition of Cognizant's shopper experience study continues the work started last year between RIS News and Cognizant: exploring shopper likes and dislikes, the emergence of mobility and the drivers of retail loyalty.
Whitepapers
Whether it's a typical 'business-as-usual' engagement or handling your largest, most complex projects, Infosys helps you derive the measurable business value that you have always been looking for from business and IT investments.
While it is generally the "brand" that brings retail consumers to the shopping environment, it is the retail "experience" that builds loyalty and keeps them coming back. Social media and mobile shopping initiatives may lure consumers into a retail environment, but digital in-store engagement must be at the heart of a retailer's strategic cross-channel--execution.
This white paper looks into how the IT services industry has evolved over the past few years, towards the establishment of services models based on delivery advantages derived from labor cost arbitrage in certain geographic locations.
Consumers are shopping at record numbers online. If you don't make available what you're holding in stock, customers are going to walk right by. E-Commerce platforms deliver increased returns for online stores, as newer programs offer simplified set-up and added features.
As organizations slowly emerge from the global recession and re-examine every aspect of their businesses, they must address the unrelenting forces of globalization, demographic change, virtualization and cloud computing that are reshaping the corporate operating model.
Digital Consumers are those who have embraced new digital devices and service models to have immediate access to personal and business information, stay in touch with social networks and make their lives more efficient and fun. Highly informed, demanding and impatient - Digital Consumers are rapidly redefining value propositions in every industry.
This white paper compares the Apple iPad and Touch Revolution's NIMble in the context of a Kiosk, concentrating in the areas of Software Flexibility, Device Management, Peripheral Integration, Industrial/Mechanical Design, Customization and Cost.
1010data delivers an interactive analytical capability that can be quickly implemented to access and analyze huge amounts of data, up to trillions of rows. We recommend that companies looking for an analytical platform, especially those that gather, accumulate and analyze large amounts of data, consider it as an option.
Done right, deploying a mobile application can not only introduce new markets and consumers, but the mobile experience can drive a steady increase in adoption rates and customer retention.
Losses from organized retail theft have topped $30 billion annually in the U.S., triple what they were a decade ago, contributing to higher prices and frequent out-of-stock problems. Inventory shrinkage, losses from internal theft, shoplifting and vendor fraud, have become such a problem that retailers need more sophisticated methods of identifying areas of risk, and dealing with them quickly and effectively before they erode profit margins.
Kony Solutions provides a unique approach to application development, distribution and maintenance that reduces costs and time-to-market, while "future proofing" the application against the inevitable updates and refinements to mobile devices and operating systems.
SAP BusinessObjects comprehensive BI solutions enable your business users to access relevant, trusted information - the way they need it, whenever and wherever it's needed. Equipped with actionable insight, your users can make faster, better-informed decisions that increase productivity and improve performance.
Gain actionable network insight through flow-based security, network and application performance monitoring across physical and virtual environments. Uncover the root cause of performance issues and security threats before they put your enterprise at risk.
