Retail industry will go through as much transformation in the next 5 years as it did in the past 50 years. But, what kind of transformation are we talking about? What is the role of the omnichannel customer for this transformation? What are the steps IT can take to keep pace -- or be ahead of the game? In this session, we will walk through 5 key transformational tenets and brainstorm how they can impact the Retail Industry as well as the innovative steps technology can take to drive business differentiation.
The Five Tenets Are: